Jewelry Care Instructions

Shipping: We offer free shippings globally, however, buyer is responsible for return shipping costs. Loss in value will be applied if an item isn't returned in original condition and in a bubble mailer along with a tracking number. This is required.

Returns: Personalized or customized items cannot be returned nor refunded. Only non-personalized items can be returned and/or exchanged within 30 days, no questions asked.

An Exception: An exception is made for those who purchased an insurance policy (click tab below for more

Policy Cost: The insurance policy costs $10 for coverage of one item.

Coverage: The policy covers damage or loss of the insured jewelry item. In such cases, Sweet Signshine will repair or replace the item at no additional cost to the customer.

Encouraged for Certain Customers: The insurance is particularly encouraged for customers who have a history of breaking or losing their items, as it provides financial protection in case of accidents or misplacements.

Multi-Item Discount: If a customer wishes to insure two items, the total cost would be $20, as each item requires a separate policy.

Unsure? We are happy to offer a solution to help customers to keep their cherished jewelry safe. Customers who value their jewelry and want to avoid potential financial loss due to damage or loss would likely find this insurance option beneficial.

Box: A box will appear for you to type in your note before checking out, please follow instructions and be specific as possible. Also, take this opportunity to double check!

Mistakes: Mistakes can happen, but please take note that once your personalized item(s) are placed, and you see an error, you have 24 hours to correct them as they are non-refundable after this point.

Need Product Clarification? If you have any doubts or questions regarding the orders in your shopping cart, we're here to help! Don't hesitate to reach out for assistance. We want to ensure you have a seamless and informed shopping experience.

Prayer Request: please click here and let us know how we can pray for you.

Matthew 18:19-20
19 Again I say to you, if two of you agree on earth about anything they ask, it will be done for them by my Father in heaven. 20 For where two or three are gathered in my name, there am I among them.”

Philippians 4:6-7
6 do not be anxious about anything, but in everything by prayer and supplication with thanksgiving let your requests be made known to God. 7 And the peace of God, which surpasses all understanding, will guard your hearts and your minds in Christ Jesus.